I deal with some clients that sometimes need me to jump right in and take over their computer for a little while. This means I need software that can allow me to do this. Here are some options I’ve come across:
The original screen commander. VNC is an acronym for Virtual Network Computing. Once setup on the computer and the ports on the router are properly forwarded, this is an awesome tool for remote accessing a computer and doing what needs to be done. You can even find mobile apps for remote access.
The problem is that this require the client to know how to forward ports on the router. If the clients I dealt with could do that, they wouldn’t need my help initially.
This access software is all over the radio trying to promote itself as a way to work from home. It does work and it works pretty well. The lag is not that bad and the access is pretty painless.
The problem is that after 30 days they want your credit card. I wouldn’t mind paying if this was a regular part of my day. However I help about 10 clients a year and that in no way covers the cost of subscription.
This software has a wild name, but it works. I found this a year or so ago and they had a free version that was easy to find. I think that’s when their software was still in beta. Now it’s pretty hard to locate their free download and if you do, it’s then hard to locate where to register your free account.
The problem with this software is that it’s the laggy-est of the three I’ve tried to date. You can work with it remotely, but expect a delay that sometimes feels a little confusing. If you know what you’re doing, no problem. If you’re feeling your way around trying to help someone when you don’t fully know what your looking for, you might get frustrated.
This is some software that I’ve come across and would like to try based on a few glowing forums posts. They have a free version and they have a mobile application.
Other services that I have not had the opportunity to try:
- LogMeIn (thanks Zeroy)
There does appear to be a free version available for this product, however there is no comparison of features letting you know what you don’t get. I also cant confirm if the free version is limited and requires an upgrade later.
Requires a monthly plan.
Nice for online meetings, but expensive. I used this software briefly when it first launched and shortly thereafter moved to GoToMyPC. GoToMyPC was a better pay-for product at the time.
Also, here’s a nice list of product via Wiki. I’ve listed those products I’ve heard about above.